KCCA launches public relations call platform
By Kitts D.Mabonga
In a bid to improve communication flow between Kampala capital city authority on one hand and the general public that consumes their services on the other which has been seen by experts as a big gap, the former has swiftly opened new call facilities.
The city technical boss, Dorothy Kisaka last week launched the ED connect communication portal were the public can directly call in , send WhatsApp, SMS or email of which would get a prompt attention thus warrant action.
The new strategic initiative now puts KCCA in direct contact with the huge population they serve on a daily basis of which would bring about that much needed positive feedback to reduce on the complaints that have been rampant in the recent past.
The codes include, 0794662222, 0800,990000 while WhatsApp lines are 0794274444 and 0794663333 while SMS is7010 and finally firstname.lastname@example.org is the
New email contact which require
MEDIA SUPPORT TO HELP INFORM THE PUBLIC ABOUT THE NEW COMMUNICATION CHANELS TO BOOST COLLOBORATION AND UPLIFT THE DEVELOPMENT AGENDA OF KCCA.
one to call inanytime and prompt action would be taken in case of complaints relating to any matter of public interest.
This now,Kisaka noted, gives opportunity for both KCCA and the public to engage on several issues that relate to trade documentation, health care, sanitation, reporting clandestine vandalism of authority property such as street lights, dumping of garbage irresponsibly, crime, corruption and domestic violence within communities among others.
THIS IS THE CALL PORTAL NETWORKS ONE CAN CALL FOR HELP; The ED Dorothy Kisaka while launching the call facility last week as her technical team members look on.
She pointed out that when the public is faced with some issues of insecurity and they call out on the above numbers, certainly some swift action would be taken because in the recent past, it was difficult for people to reach out to KCCA for action and it was now the time to cooperate for the good of the city which belongs to all.